About us

Network Services is a substantial and diverse rail infrastructure business serving train operators and supply chains in Queensland. Network Services is comprised of three businesses: QR Network, Infrastructure Services and Rollingstock and Components Services.

Safety information

ZeroHarm logo - targeting zero injuries

Network Services is serious about ZERO Harm and fulfilling its commitment to safety, the environment and the community. We strive to meet the safety challenge through dedicated people, a positive safety culture, felt leadership, proactive risk management, and effective safety management systems.

Our vision is to be world class in safety. Our goal is ZERO Injuries where nobody gets hurt.

In everything we do, Network Services is committed to:

  • The safety of all stakeholders including staff, customers, the community, suppliers and contractors
  • Implementing safety and health risk management systems and procedures that are relevant to the nature and scale of work undertaken
  • Integrating effective safety, health and environmental management into all aspects of our business
  • Protecting the environment through sustainable practises
  • Minimising the impact of our operations on the environment and the community
  • Partnering and contributing to the community
  • Providing strong corporate governance.
Ensuring that the rail corridor is safe is a responsibility we share with our neighbours.  We provide signage, fencing, signals and we post information about safety along the corridor. We ask that people accept accountability for the following:
  • Only enter and leave railway property through a proper entrance or exit;
  • Do not walk along or transit the corridor in any places other than those specifically designated for public;
  • Do not enter trains that are not designed for passengers, eg. freight trains.

Corridor safety - vandalism / trespassing  

Railway premises that are not designated public areas, such as the railway corridor, the track, and overhead structures should not be approached, accessed or entered by the general public.

Trespassing on the track, including fishing from rail bridges, walking along the tracks or placing obstructions are all illegal acts that could derail a train and can be prosecuted.

 

Whether you’re at a railway crossing, on a platform or on a train, being RailSmart is about taking responsibility for your own actions and keeping yourself and others safe

 

Railway crossings / crossing the tracks

Most collisions involving a train and a car, truck, motorcyclist or pedestrian happen as a result of carelessness.   

Over 80% of fatal accidents at railway level crossings in Australia happen in daylight, in fine weather and on straight, dry roads. And the majority of all accidents occur even with an appropriate warning system in place.

So, whenever you are approaching any form of a railway level crossing:

  • Slow down 
  • Look and listen
  • Be prepared and stop     

Be aware. Look, listen and live.

At all level crossings, if the red lights are flashing or if there is a danger of the vehicle colliding with a train, the driver of the vehicle is responsible for stopping and must not enter the crossing.  

 

In all other situations, railway tracks must be traversed using overhead footbridges, tunnels or subways and level crossings. Any other form of crossing is hazardous and illegal. 

Using pushbikes, rollerblades, skate boards etc. on overhead bridges and platforms is not permitted as this can lead to dangerous situations when trains enter or leave the station. 

 

Electrified areas

Most of the coal lines in Central Queensland are electrified at 25,000 Volts.  The safety of the public and passengers when they are in proximity of these power lines is an absolute priority for QR Network.  We are careful to place highly visible signage and information to direct the public to designated safe areas such as platforms and recognised pedestrian crossings.  

In emergencies, the directions of Network Services or emergency services personnel must be followed. 

 

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Did you know?

Network Services has 5 primary employment locations in Brisbane, Redbank, Rockhampton, Mackay and Townsville; 40 depots and 2 major Control Centres.  

The Australian rail industry is open to competition and rail operators can apply to use Network Services’s 2,300km of narrow gauge track in Central Queensland.

Road produces approximately 4.5 times more CO2 equivalent (green house gas emissions) than rail.

The Rollingstock and Component Services workshop in Redbank was opened in 1958, originally to maintain Diesel Electric Locomotives.

The Rollingstock and Component Services workshop in Redbank covers fifty hectares and is one of the largest rail manufacture and maintenance facilities in the Southern Hemisphere.